The WiFi platform that markets, secures and bills
WIFI MARKETING, WIFI SECURITY AND ISP BILLING
Kiwire turns guest WiFi into a marketing channel, gives your staff secure enterprise WiFi, and runs billing for internet providers. One platform on the access points you already own, with an AI assistant keeping watch around the clock.
38
controller brands
20
sign-in methods
24
ready-made reports
10
portal languages
Guests online 1,284
▲ +18% vs last week
Payment received
WiFi plan · 24 hours
Lobby zone quiet
Kiwire AI: Fix it
Works with the WiFi equipment you already have
Cisco · Cisco Meraki · Aruba · Ruckus · MikroTik · Ubiquiti · Huawei · Fortinet · Juniper Mist · TP-Link · Ruijie · Cambium · H3C
THREE WAYS TO USE KIWIRE
Market to guests. Secure your staff. Bill your subscribers.
WHY KIWIRE
One platform from the first hello to the monthly report
Welcome every guest
A branded sign-in page in their language, with the sign-in method that suits your venue. Returning guests reconnect without typing anything.
Know your audience
See who visits, how often, how long they stay and which zones they use. Consent is recorded for every guest.
Earn from your WiFi
Sell passes online, upgrade speeds, run campaigns at the moment of connection and bill monthly subscribers.
Run it without an IT team
KAIA, the built-in assistant, checks your sites every 15 minutes, explains problems in plain words and fixes them when you approve.
SOLUTIONS
Built for the way you run your venue
GUEST WIFI
A sign-in page that looks like you, not like a router
Drag-and-drop designer with live phone preview. Build journeys that greet, ask a question, show an offer and send guests on their way.
• 20 sign-in methods: one-click, SMS, WhatsApp and email codes, social login, vouchers, room number, QR and more
• Social sign-in with Facebook, Google, Instagram, LinkedIn, X, WeChat, LINE, KakaoTalk and Apple
• Portal in 10 languages, translated automatically when you publish
• Returning guests reconnect automatically on the same device
• Different pages, limits and speeds per zone, floor or SSID
HOTELS
Room-number sign-in that follows check-in and check-out
Connect your property management system and guests sign in with room and surname. Access ends when they check out.
• Works with Opera, Infor, eZee and other PMS systems
• Charge premium speed to the room bill
• Pair smart TVs and streaming sticks by scanning a QR code
• Vouchers and top-up codes for the front desk
MARKETING
Reach guests at the moment they connect
Show campaigns on the sign-in page, run surveys, and send a welcome or thank-you message after the visit, only to guests who agreed.
• Visitor profiles with gender, age group and location from social sign-in and sign-up forms
• Image, video and message campaigns targeted by zone
• Surveys and satisfaction scores inside the WiFi journey
• Send guests to HubSpot, Salesforce, Mailchimp, Klaviyo or Zoho
• Live events to n8n, Zapier or your own system
SELL WIFI
Sell WiFi passes online, paid and delivered in seconds
A shop page where guests pick a pass and pay. The voucher arrives the moment the payment clears, and every sale shows in Finance.
• Stripe, Adyen, PayPal, iPay88, senangPay, PayFast, Alipay+ (Antom), Fiuu, Billplz and toyyibPay
• Plans with time, data, speed and tax
• Pending and failed checkouts you can follow up
• Its own designer, journeys and address per site
ISP & WISP
Run a neighbourhood or building ISP from one screen
Subscribers, plans, invoices, payments and equipment in one place, with a self-service page where subscribers pay, renew and change plans.
• Account numbers, install addresses, pause and resume
• Invoices synced to Bukku, Xero, QuickBooks, Zoho Books or Odoo
• Automatic reminders before and after the due date
• IP pools, equipment stock and network reports
CAMPUS & OFFICE
Secure staff and student WiFi without a splash page
WPA2 Enterprise with built-in RADIUS and certificates, signed in with the accounts people already have.
• Microsoft Entra ID, Google, Okta, SAML, LDAP and Active Directory
• Leavers lose WiFi automatically when they leave the directory
• Passpoint and OpenRoaming: connect once, roam securely everywhere
• WiFi on a schedule: switch sites on and off by the hour
PASSPOINT & OPENROAMING
Sign in once. Connected everywhere.
Guests install a profile one time. From then on their phone joins your WiFi on its own, and any other OpenRoaming venue around the world, with encryption and no sign-in page.
iPhone, iPad, Mac · Android · Windows
• Synchroweb is a member of the Wireless Broadband Alliance, which runs OpenRoaming
• WPA2 Enterprise encryption on every connection, not an open network
• Signed profiles that install in a tap and show as verified
• Roam between your own sites, floors and partner venues automatically
• Passpoint users counted on your licence, with clear limits
Hotel lobby · Airport · Shopping mall · Campus · Café
GETTING STARTED
Live in three steps
1
Create your free account
Choose a name for your site and you are in. No card, no install.
2
Connect your controller
Step-by-step guides for 38 brands. MikroTik and FortiGate get a ready-made setup script you paste in.
3
Design and publish
Pick a template, add your logo and sign-in methods, preview on a phone and go live.
INSIDE KIWIRE 4
Everything you need, built in
Portal designer
Drag-and-drop pages, journeys and zones
Sign-in methods
Codes, social, vouchers, SSO and more
Users and vouchers
Accounts, batches, top-ups and bulk changes
Dashboards
Live numbers and AI answers
Engagement
Campaigns, surveys and sub-accounts
WiFi Enterprise
Certificates, Passpoint and secure access
Controllers
38 brands from one screen
Connectors
Directories, messaging, PMS and APIs
Monitoring and audit
Logs, live sessions and a full audit trail
Administration
Roles, admins, organisation and settings
KIWIRE AI
An assistant that watches your WiFi so you don't have to
KAIA checks every site every 15 minutes. When something is wrong it tells you in plain words and offers a fix. Nothing changes until you approve it, and every action is recorded.
Finds problems early
Offline controllers, failing sign-ins, zones nobody can reach, campaigns that stopped and licences about to run out.
Alerts the right people
Alerts in the dashboard bell, each with what happened and where to fix it.
Answers questions
Ask "how many guests on Saturday afternoon?" and get the number and a chart.
Your AI, your choice
Use the included model or connect your own OpenAI, Anthropic, Groq or MiniMax account.
REPORTS AND MONITORING
Every number you need, in your inbox before the meeting
24 ready-made reports
Visitors, dwell time, returning guests, devices, bandwidth, campaigns, payments and more.
Scheduled by email
Send several reports together, daily, weekly or monthly.
Your own dashboard
Choose from dozens of widgets and share the layout with your team.
Live monitoring
Controller status, sign-in logs and a full audit trail of every admin change.
FOOTFALL ANALYTICS
Add Omaya to see how people move
Omaya measures footfall, dwell time and movement across your venue with WiFi and sensors. Connect it to Kiwire and see sign-ins and footfall side by side, as One Utama and VivoCity do.
Footfall and dwell time by area
Visitor flow and busy hours
Works with your existing WiFi
Available as a Kiwire add-on
WHAT'S NEW
Release 2026.10
The latest additions, available today.
NEW ISP billing
Subscribers, plans, invoices, payments, reminders and a subscriber self-service page.
NEW TV pairing by QR
Guests connect smart TVs and streaming sticks by scanning a code with their phone.
One-paste router setup
A ready-made setup script for MikroTik and FortiGate.
Faster return visits
Smarter device recognition reconnects returning guests while keeping rooms apart.
NEW Accounting sync
Invoices and payments flow to Bukku, Xero, QuickBooks, Zoho Books and Odoo.
Webhook events
Sign-ins, registrations, vouchers, payments and subscriber due dates sent live to n8n, Zapier or your own system.
Alerts
A dashboard alert as soon as KAIA finds something that needs you, and a superuser view across all sites.
Microsoft sign-in
Guests and staff sign in with their Microsoft work or school account.
NEW Ten payment gateways
Stripe, Adyen, PayPal, iPay88, senangPay, PayFast, Alipay+ (Antom), Fiuu, Billplz and toyyibPay for WiFi sales and ISP payments.
Automatic leaver check
Staff removed from Google or Microsoft 365 lose WiFi access the same day.
WiFi on a schedule
Set opening hours per controller. Sign-ins outside them are politely turned away.
Clear email diagnostics
A failed test email now says what went wrong and how to fix it.
INDUSTRIES
Trusted wherever people need WiFi
CUSTOMERS
Trusted by thousands of businesses worldwide
Airports, malls, hotels, cities and campuses use Kiwire to welcome visitors, understand them and bring them back.
More Kiwire stories: Aryaduta Hotels, Indonesia · Tenera Hotel, Bangi · KidZania Kuala Lumpur · KL Gateway Mall · Singapore EXPO · Kota Kinabalu City · WiFi Saluran, Sarawak · MEASAT rural WiFi · ABU Digital Broadcasting Symposium
27 years in WiFi
Synchroweb Technology has designed, built and supported wireless networks for over 27 years, from Puchong, Malaysia.
Partners worldwide
Indonesia, Thailand, Singapore, Philippines, Pakistan, Azerbaijan, Zimbabwe, Ecuador, Spain, New Zealand and more.
Cloud or on-premises
Use our cloud, or run Kiwire on your own servers or private cloud.
PARTNERS
Grow with us as a Kiwire partner
Resellers, system integrators, managed service providers and ISPs sell and run Kiwire for their own clients.
Partner pricing, promotions and early access to new releases
Partner portal, product training and certifications
White-label Enterprise edition with your own brand
Sub-accounts to run every client from one login
Marketing resources and sales support
Customers in Europe, Indonesia, Singapore and more are served by our authorised partners.
COMPARE
More than a hotspot login
KIWIRE
TYPICAL HOTSPOT SOFTWARE
Works across 38 controller brands
✓
◐
Passpoint and OpenRoaming, no sign-in page
✓
–
Guest WiFi and secure staff WiFi in one platform
✓
–
Hotel PMS, room billing and TV pairing
✓
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Sell passes with local payment gateways
✓
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ISP subscribers, invoices and accounting sync
✓
–
AI assistant that finds and fixes problems
✓
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Consent records with export and erasure
✓
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Run it in our cloud or on your own servers
✓
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✓ included ◐ partly – not included
INTEGRATIONS
Works with the systems you already run
Hotel systems
Oracle Opera · Infor · IDB · Oasis Hospitality · eZee · Comanche
Marketing and automation
Zapier · Mailchimp. Also HubSpot, Salesforce, Klaviyo, Zoho and n8n
Payments
Stripe · Adyen · PayPal · iPay88 · senangPay · PayFast · Alipay+ (Antom). Also Fiuu, Billplz and toyyibPay
Technology partners
Cisco Meraki · Fortinet · Cambium Networks · Juniper Mist · H3C
SECURITY
Security designed around ISO 27001
Every control below maps to ISO/IEC 27001 Annex A, so your security review starts with answers instead of questions.
Two-step admin sign-in
Every admin uses an authenticator app. No outside service, nothing to buy.
A.9.4.2
One session per admin
A second sign-in with the same account ends the first, so a stolen session cannot stay hidden.
A.9.4.2
Tamper-evident audit trail
Every admin change is recorded with who, when and from where, and each record can be checked for tampering.
A.12.4.2
Hardened API keys
Keys are stored as hashes, limited to the addresses you allow and rate-limited.
A.9.4.1
Automatic sign-out
Idle admin sessions close on their own after the time you set.
A.11.2.8
Separate database per customer
Your guests and settings never share a database with anyone else. PDPA and GDPR consent, export and erasure built in.
Controls mapped to ISO/IEC 27001 Annex A.
SUPPORT
A team behind every site
Kiwire is built and supported in-house by Synchroweb Technology, in WiFi since 1999.
Real people, local team
Our own engineers and developers in Malaysia, plus authorised partners across the region.
24/7 for Premier and Enterprise
Round-the-clock support and network monitoring on the on-premises editions.
Guided setup
Step-by-step guides for 38 controller brands, a WiFi connection check and full documentation.
Training
Kiwire training sessions and certified courses through Synchroweb Academy.
PRICING
Start free. Upgrade when you are ready.
Every plan includes the portal designer, WiFi Enterprise and support for 38 controller brands.
MOST POPULAR
Standard
Turn WiFi into a marketing and data tool.
USD 90 / month
✓ 1 controller
✓ Unlimited guest sign-ins
✓ 90 days of history
✓ Everything in Free, plus
✓ All reports and scheduled emails
✓ Campaigns and surveys
✓ Hotel PMS connection
✓ Top-up codes and finance view
✓ REST API and database connector
✓ Audit trail and live logs
Max
Custom solutions for enterprise-scale deployment.
Custom
✓ Up to 10 controllers
✓ Unlimited guest sign-ins
✓ 180 days of history
✓ Everything in Standard, plus
✓ Microsoft, Google, Okta, SAML, LDAP sign-in
✓ Online WiFi shop with payment gateways
✓ WhatsApp messaging
✓ Webhooks and Google Sheets
✓ Sub-accounts for resellers and multi-site groups
Add-ons: Connector - SMS · USD 5 / month · Omaya Connector · USD 32 / month · WhatsApp · USD 50 / month
Prices in USD, before tax. Need many sites, your own servers or a reseller setup? Talk to us.
Prefer to run it on your own servers?
FAQ
Questions people ask before they start
Do I need new hardware?
Usually not. Kiwire works with 38 brands of WiFi controllers and routers, including Cisco, Aruba, Ruckus, MikroTik, Ubiquiti, Huawei, Fortinet and TP-Link. Our guides walk you through each one.
How long does setup take?
Most sites are live in an afternoon: create the account, point your controller at Kiwire and publish a portal from a template.
Is the free plan really free?
Yes. One controller and up to 500 guest sign-ins a month, with no card and no time limit. Upgrade from inside the dashboard when you need more.
Can guests sign in with WhatsApp or social accounts?
Yes. Choose from 20 sign-in methods, including WhatsApp, SMS and email codes, vouchers, room number, one-click access and social sign-in with Facebook, Google, Instagram, LinkedIn, X, WeChat, LINE, KakaoTalk or Apple.
What is OpenRoaming?
OpenRoaming is a worldwide WiFi federation run by the Wireless Broadband Alliance. A guest installs a profile once and then connects automatically and securely at every OpenRoaming venue, including yours. Kiwire supplies the profiles for iPhone, Android, Mac and Windows.
Can I host Kiwire on my own servers?
Yes. Use our cloud or run Kiwire on your own servers or private cloud. Talk to us about the option that fits.
How do you handle guest privacy?
Every guest's consent is recorded. Marketing is sent only with consent, and you can export or erase a guest's data on request.
Can I manage many sites or resell Kiwire?
Yes. Sub-accounts give each site or client its own admins, users and controllers, all under one login.
What languages are supported?
Guest pages in 10 languages, translated automatically when you publish. The dashboard is available in English, Malay, Indonesian, Spanish and Chinese.