Unlock the Full Potential of WhatsApp with SynchroChat
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Easy Manage
Seamless Integration with Your Existing Systems
Integrate the WhatsApp API effortlessly into your existing systems with easy-to-follow documentation.
Scalable Messaging
Rapid Scaling for Growing Business Demands
Effortlessly scale your WhatsApp messaging system to handle increasing customer interactions with SynchroChat.
Effortless Setup
Get Started in Minutes!
No complex configurations, no long waiting times! SynchroChat offers a pre-configured environment that lets you integrate WhatsApp API effortlessly.
Instant Help
24/7 Customer Support
Get the support you need whenever you need it, with a dedicated customer service team.
Reliable and Secure
Trustworthy Performance, Uncompromising Security
Trust in a robust and secure WhatsApp API built to ensure privacy and reliability.
Comprehensive Documentation
Detailed API References & Best Practices
Access detailed documentation with code examples, tutorials, and API references to help you get started.
Everything You Need for Seamless WhatsApp Communication
Empower your business with SynchroChat’s feature-packed WhatsApp API solution. From seamless integration and instant messaging to advanced automation and real-time analytics, we provide everything you need to enhance customer engagement and streamline communication.
Whether you're a startup or an enterprise, our scalable, secure, and easy-to-use platform ensures reliable messaging at every step.
Start Your WhatsApp Business Journey Today!
Take your business communication to the next level with SynchroChat, a powerful WhatsApp API solution designed for seamless customer engagement, automation, and efficiency.
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What is Product Returns & Replacements (RMA)An RMA (Return Merchandise Authorization) is the process by which we authorize you to return a product for a refund, replacement, or repair under warranty.
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How do I request an Product Returns & Replacements (RMA)?To request an RMA, please fill out the RMA google form here providing details about the product serial number, the issue, and your purchase information. We will first check the warranty status of your purchased products. If your product is eligible for warranty, you must return it to us within 7 days. You may either drop off the product or ship it to our office at: Synchroweb Technology (M) Sdn Bhd C-1-5, Setiawalk, Persiaran Wawasan, Pusat Bandar Puchong, 47160 Puchong, Selangor, Malaysia.
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What products are eligible for return or warranty service?Products eligible for return or warranty service must be purchased directly from Synchroweb and fall within the specified warranty period, free from damage caused by misuse or unauthorized repairs. These include MikroTik, Ubiquiti Inc, Mimosa Networks, IP-COM, and other products we carry. Products purchased from unauthorized retailers or third parties may not be covered under our warranty policy. Read here for more information:
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Do I need to provide proof of purchase for an RMA?Yes, proof of purchase is required for warranty returns to verify eligibility for service under the warranty. We also require the product serial number to check the productās manufacturing details and confirm if it is still under warranty.
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What happens after my return is received?Once your return is received, we aim to process it within 2-7 business days. Depending on the situation, we will either provide you with a new product replacement or send the product back to the manufacturer for further evaluation. You will be notified once your RMA request is approved or if additional information is required.
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What if my warranty has expired?If your warranty has expired, we may not be able to offer repairs or replacements as we do not carry the replacement parts. However, donāt worry! Please contact our sales team at sales@synchroweb.com for more information, and we will do our best to assist you in finding a new and similar product to replace your item.