Platform

• Onsite, cloud hosted
  Onsite edition lets you scale according your business requirement need. While Cloud hosted model provides cost saving solutions to deploy Kiwire Platform.
• Single or Multi-Tenant
  Standard Kiwire comes as a standalone edition, while multi-tenant edition lets you add tenant and with secure data domain into your platform, that let your tenant manage their virtual Kiwire platform.
• Material Design
  Material Design is a visual design framework developed by Google that is flat, elegant, and vibrant creating a sleek, simplified and engaging interface.
• Secure Web Platform
  A secure web platform that require:

• Administer Change password on 1st login.
• Auto logout after 20 min of inactivity.
• Support Full SSL connection.
• Password security compliance level low or high.
• Full Logging & Audit of Administrator Operation
  Comply to sans standard logging & audit.
• Automatic Schedule Database Archiving
• Support Internalization and Multi Time Zone for Multi Tenant
  • Full support of internalization of language and locale.
  • Support multi-timezone and currency as well DST time zone.
• Multi-lingual interface (English, BM, Chinese)
• High Availability Support (Failover & Clustering N+1)
  • Built in High availability engine that synchronize data between 2 Kiwire platform.
  • Also supports N+1, clustered & load balancer configurations.
• Built in Performance Tuning Tools
  Optimize Kiwire automatically based on your hardware. (* Only available on Standalone platform only)
• Administrator Role Based Management and Assignment
  Add unlimited administrator with role based right assignment.
• Support SSL/TLS SMTP
  Support SMTP connection that require SSL or TLS authentication.
• Restful API support with 3rd party software.
• WISPr compliance
  Comply to WBA Wispr 1.x compliance.
• Hotspot 2.0 compliance
  Comply to Hotspot 2.0 compliance.
• Logs
  Logging platform that provides log on detail.

• Captive portal log.
• System logs
• Radius logs

Multi Tenant

• Tenant Management Platform
  • Full fledge tenant management platform that let you add unlimited tenant
  • Limit no of NAS / AP tenant can have in their environment.
• Individual Partition System
  A secure partition in system & database ensure tenant security and data integrity

Dashboard

• Key Information Metric Dashboard
  Comes with Dashboard that provide information widget on users, login, health, alerts & captive portal impression.

Branding

• Provides client with organisation, captive portal & invoice branding.

Monitoring

• Simple Network & Fault Monitoring
  • Built in simple network monitoring to help monitor equipment health status in network.
  • Support ping, snmp & agent monitoring protocol.
  • Email notification of system or equipment fault to selected administrator
• Monitoring Dashboard
  • An overview geographical dashboard of all equipment monitoring health status.
  • Monitoring report by devices by location and zones.
  • View device historic health status.

Authentication

• Voucher Login
  Voucher login using either voucher code or voucher code and password.
• Local Account Users Login
  Local account user login.
• Authenticate via integration engine
  Authenticate user via Kiwire integrations engine with remote identity services such as Radius, LDAP, Active Directory, PMS and OAuth.
• Social Network Authentication
  Let user login via their social network account such as facebook, twitter, instagram, wechat , Microsoft account, google+ and VK.
• SMS OTP Login
  Option to let user register their account and require OTP to confirm and complete the registration or login using mobile no and OTP as their password.
• Email Verified Login
  Option to let user register their account and validate their email address to complete the registration.
• Mac Authentication
  Mac auto login, with initial 1st time login.
• Public Signup and Login, with Administrator Definable Additional Datafield.
  Public area self sign and login, platform administrator can add additional field for user to fill to complete the sign up.
• Sponsored Guest Login
  Sponsored guest or visitor to your office or venue that required access to network can perfom sign up request but require verification from administrator via email confirmation or QR code scan to approve.
  
• QR Code Login
  Allow user to login via QR code scanning.
• Smart Roaming Feature
  Support user roaming between access point or sites with auto login option with or without captive splash page displayed.
  

Subscriber Management

• Profiles
  • Create Profile that based on
  • Bandwidth – User bandwidth speed restriction for download and upload.
  • Volume Control – User bandwidth volume download and upload quota.
  • Time : Expiration – Limit user connection based from login time.
  • Time : Countdown – Limit user connection based on users usage time
  • Time : Free – No limit free plan for users
  • Time : Pay As You Use – Charge user based on usage time per minutes.
  • Concurrency – User devices concurrent control.
• Control
  Manage subscribers and devices including create, suspend, edit credentials and change password
• Grouping
  Group accounts by profiles.
• Vouchers with Expiry
  • Support auto generation format in uuid unique id , predefine random code & no in sequence
  • Ability to print voucher in A4 size, POS slip, QR code for login or export to printer.
• Local Account
  Locally created users.
• Profile Advance
  Auto throttle accounts based on profile, swap user profile when user finish volume quota set by their existing profile.
• Auto Reset Scheduler
  Schedule reset of users account by day, week, month or yearly.
• Bulk Users Manager
  Update or delete users account by bulk.
• Automatic Suspension & Purge of Expired Users
  Built in function to option to automatically purge with option to purge acoount that passed expiry.

Integrations

• OAuth 2.0
  Support OAuth Open Authorization) which is an open standard for token-based authentication and authorization on the Internet.
• Radius (Proxy or Local Profile Override)
  Support user authentication with remote authentication via proxy ( carry forward profiles ) , local profile overriding options as well smart radius attribute tag checker.
• LDAP v2/3
  Support user authentication with LDAP v2 or v3 remote LDAP server.
• Microsoft Active Directory
  Support user authentication with Microsoft Active Directory.
• Cloud SMS Gateway
  • Support integration and utilize popular cloud SMS provider for sms operation such as Twillio.
  • Support generic Cloud SMS Gateway and connect using our API connector builder.
• Cloud Marketing Mail Provider
  Synchronize email address collected from sign up with popular cloud marketing software such as mad mini or mailchimp mail list.
• Socket or Cloud Hospitality Property Management System
  • Support integration with popular Hospitality management system such as
    JDS, FCS , IDB , and others.
  • Smart password use guest name as login password, with room no.
  • Support guest check-in, check-out, room reallocation operations.
  • Support posting of charges into hospitality management system.
  • Support VIP code override for changes or profile changes for users.
• Oracle Micros Fidelio
  • Integration with PMS for check-in checkout information.
  • Smart password using guest name as login password with room no.
  • PMS VIP code support, override of charges and profile for users.
  • Support posting of charges into hospitality management system.
  • Support VIP code override for changes or profile changes for users.
• Social Network
  Integrate with popular social network for authentication (facebook, instagram, wechat, google+, twitter, Microsoft Account (live.com) & VK).
• Omaya Location Base Services (LBS)
  Integrate with Omaya location based services engine to provide statistics of offline crowd density, dwell time and other metrics.

Access Controller Interoperability

• Support the Following Brand Equipment Access Controller:
  • Mikrotik
  • Ubiquiti UAP
  • Fortigate
  • Extreme Network (formally known as Motorolla)
  • Ruijie AP
  • Ruckus Smartzone Series
  • Ruijie CMCC
• Support COA Functionality
  Support Access Controller change of account for profile change or disconnect (for supported controller only).
• Multi Radius Attribute Support
  Attach additional Radius attribute specific for access controller.
• Smart Zone Creation
  • Smart zone engine which a zone can be define by vlan (IEEE 802.1Q) ip address, nas id or ssid.
  • Apply zone restriction on users, to allow user to only able to login from selected zone.
  • Zone monitoring, support monitoring of devices within a zone.
  • Limit max login per zone.

Policy

• Firewall
  Create Firewall policy globally to all Controller/AP or specific to a Controller/AP.
• Wallgarden/Whitelist
  Create Wallgarden policy globally to all Controller/AP or specific to a Controller/AP.
• Zone Restriction
  Apply zone restriction to user to be able login from selected zone only.
• Mac Security
  Lockdown of account associated with device mac address and only allow the associated device to use the account.
• Mac Auto Register
  Automatic register of device mac address to user account upon login.
• NAS Synchronization
  Synchronize NAS active table with Kiwire active user table periodically
• Only 1 Login Policy
  Disconnect 1st user login if same username relogin twice.

Campaign

• Campaign Manager
  • Smart campaign management.
  • Time: support start & end date, interval.
  • Smart target list and zone.
  • Smart trigger based on connect, 1st login, disconnect, dwell, milestone, last visit.
  • Definable skip timer for captive campaign.
  • Offline campaign (sms, email, web hook).
  • Approve management function; require approval to set campaign live.
• Ads Manager
  • Survey engine.
  • Create unlimited survey form.
  • Support text, selection or multi choice question.
• Coupon Engine
  • Create unlimited coupon with images.
  • Coupon listing on page via page maker.
  • Support QR code scanning.
  • Track user view on coupon redemption.

Finance

• Voucher Report
  • Reports on quantity of voucher and value generated.
  • Lists upcoming soon to expire account or voucher report.
  • Activated voucher reports.
  • Expired voucher reports.
• PMS Posting
  Manual posting of charges to PMS integrations.
• Invoices
  • Automatic generation of monthly or weekly invoices
  • Printer friendly invoices format.

User Control Panel

• User’s Control Panel
  Lets user manage their own account with ability to change password, update profile view login history.

Captive Portal Engine

• Responsive Captive Portal
  Page generated by captive portal are responsive to user devices.
• Page Maker
  • Easy to use drag & drop page maker to make informative page or login pages using snippet block.
  • Authentication method (voucher, account, integration, social network & etc).
  • Slider for rotating images.
  • Square or round images block.
  • Typography.
  • Coupon & survey.
• Media Library
  • Upload and manage media.
  • Media gallery.
• T&C Editor
  Create your terms & condition using online editor.
• Journey Editor
  Design the path your customers take to get online, from campaign to login process.
• Sign Up Page Data Field
  Manage datafield for user to fill in during signup process.
• Error Notification
  Customize error notifications prompt to users.

Analytics Report

• Account Summary
  Summary of all users account type in system, report of account or its forecast expiration, report prepaid activated and fresh prepaid/voucher.
• Login Reports
  Know who is connected, login record, login transaction, login transaction summary, login frequency (by user, by device or by profile), login Concurrency, report on login error encountered by users, login dwell time, know your return user, top users and new/repeat login reporting.
• Bandwidth
  Overall bandwidth usage globally or by sites, bandwidth usage by user, historic top bandwidth users and current top bandwidth users.
• Monitoring
  Reporting on device/equipment availability and device availability report over period of time.
• Campaign
  Campaign reporting on captive portal impression (global or by zone), comparison of impression of campaign vs actual login for campaign fatique indication, per campaign impression, per campaign click engagement, offline campaign reach (SMS, Email or API), SMS send report and voucher redemption rate
• Insight
  User device report (type of device & brand of devices used), visitor registration data, user access url, users social network analytic and user profile for social network info, survey result and locations based information statistic.
• Logs
  View Radius, NAS, Kiwire syslog, captive portal, High availability cluster and SMS log or syslogs.
• Real-time logs
  View real-time logs of radius and captive portal webservice.

Tools

• Diagnostic Account
  Perform account diagnostic to troubleshoot user having problem login in.
• Software Update
  Perform software update to platform.
• Database Management
  • Perform database diagnostic and auto repair.
  • View database performance & Optimization.
  • View database disk usage.
  • Backup & restore database.
  • Purge old logs & reset statistics.
• Service Health Check
  System service check.
• IP Network Calculator
  Calculate network subnet and range.
• Ping Tools
  Perform network diagnostic.
• Find Mac Address
  Find account associated with mac address and login locations.