Kiwire 2.0

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Preface

THIS DOCUMENTATION AND ALL INFORMATION CONTAINED HEREIN (“MATERIAL”) IS PROVIDED FOR GENERAL INFORMATION PURPOSES ONLY. SYNCHROWEB AND ITS LICENSORS MAKE NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THE MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE MATERIAL IS ERROR-FREE, ACCURATE OR RELIABLE. SYNCHROWEB RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO THE MATERIAL AT ANY TIME.

This Documentation aims to provide you a guide on how to manage and utilize Kiwire 2.0 Platform effectively.

About Kiwire

Kiwire is an network AAA and captive portal platform purpose-built for today’s service providers. With Kiwire you can offer customizable splash portal, subscriber management, powerful proximity, targeting marketing, advertising and analytics, all this to ensure you can provide an engaging Wi-Fi and network experience for users.
Industry Use Cases
Kiwire is a single platform that supports multi-industry usage such as:

Hospitality

Educations

Transportation

Enterprise

City Wi-Fi

Shopping malls

Healthcare

Retail

Attraction

Whats New

Kiwire version 2.0 now comes with the following new features and enhancement over previous edition.
  • New material design web control panel.
  • Simplified administration platform.
  • Availability of multi-tenant edition.
  • Captive portal designer tools , design the page via our drag and drop editor.
  • User journey editor, lets you define user experience from the moment they connect to your network.
  • Enhancement on our powerful integration engine.
Our development team continuously enhance Kiwire platform, for more up to date enhancement please refer to our change log pages.
Overall Available Module

Kiwire platform come with the following modules available.

Note: Depending on your subscription and your access rights, some modules may be disabled.
  • Cloud Tenant
    Management of multi-tenant accounts
  • Configuration
    Overall settings, high availability, performance, administrator and roles for Kiwire platform.
  • Integration
    Manage Kiwire platform interoperate with external system such as social network, radius, ldap , active directory , property management system and more.
  • Devices
    Configure & monitoring of network NAS, devices and zone that link with Kiwire
  • Login engine
    Manage Captive portal pages, journey and media.
  • Policy
    Apply restriction, firewall and radius attribute.
  • Accounts
    Account management of users & voucher and profiles.
  • Campaign
    Create and apply marketing & advertising campaign.
  • Finances
    Overall financial reporting modules
  • Reports
    Provide login , users insight and other reports
  • Help & Tools
    Access to our helpdesk and diagnostics tools.
Terminology
  • NAS: Network access system or gateway that will provide the network access to users.
  • Profile: previously known as plan in Kiwire 1.6, profile are user assign data cap quota, credit, charges, per user bandwidth cap and parameter.
  • Voucher: one time use account for connecting to network
  • Coupon: coupon is a ticket or document that can redeemed for a financial discount or rebate when purchasing a product.
  • User : user(s) logged in to network through Kiwire platform
  • Admin : administrator(s) that manage and operate Kiwire platform
  • Operator : sub administrator(s) that can operate the Kiwire platform based on control limitations as assigned by the admin.
Conventions in Text
We use various conventions in text to help you more quickly identify special terms. The following table describes those conventions and provides examples of their use.
Convention Meaning
Bold Bold typeface indicates terms that defined in the text or terms that appear in a glossary, or both.
Italics Italic typeface indicates emphasis.
Indicates important notice for the function.
Indicates important warning.
Conventions in Icon Graphic
Kiwire uses a common icon to represent a function
Icon Function
Delete an entry or cancel an action.
Edit an entry.
Save function.
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